Support

How can we help?

Find setup guidance, troubleshoot a connection, or tell us what is not working.

01

Read the docs

Start with installation, host preparation, SSH and Mosh connections, tmux, security, and optional agent features.

Open documentation

02

Email support

For product questions, billing help, feedback, or account-related requests. We usually reply within two business days.

support@mightty.app

03

Report a problem

Send the app version, operating-system version, connection type, what you expected, and the steps that reproduce the issue.

Report an issue

Before contacting us

A few useful checks

  • Confirm that the host is reachable and its SSH service is running.
  • Try ordinary SSH when diagnosing a Mosh-specific connection problem.
  • Check that the app and the optional Mightty host helper are current.
  • Reconnect to the saved host, and reattach to tmux for long-running work.

Do not email secrets

Never send passwords, private keys, recovery codes, or an active pairing QR code. Remove tokens, host secrets, and sensitive command output from screenshots or logs before attaching them.

For questions about data handling, read the Privacy Policyor email support@mightty.app.